Quality Policy
Our primary quality objective is to achieve total customer satisfaction through our ability to deliver professional consultancy support based on industry best practices and international standards.
To succeed in providing quality services, we must understand the true needs and expectations of our customers and other stakeholders.
To maintain a high and consistent quality level of our services over time, we must ensure that our competence level is kept up-to-date and that we stay well informed about applicable regulations and standards.
We are committed to complying with the requirements of SS-EN ISO 9001:2015 and to strive to continuously improve the effectiveness of our Quality Management System.
The management of OTIF AB is responsible for defining and documenting the Quality Policy and for ensuring that it is regularly reviewed.